FAQs

Got a question? See if we’ve already answered it in our frequently asked questions below. If there’s anything we haven’t covered here, please do get in touch.

FAQ

1

FAQ 1

Where are meetings held?

The majority of meetings are held at our offices in Llanover or Cwmbran. However, we can meet at our clients’ homes if necessary.

FAQ

2

FAQ 2

Do you have parking?

Yes, including disabled parking and disabled access.

FAQ

3

FAQ 3

Do I have to pay for an initial meeting?

No – this is what we call our discovery meeting and it’s entirely at our expense.

FAQ

4

FAQ 4

What do I need to bring to an initial meeting?

Please bring as much as you can in relation to your existing savings, pensions and investments. Please also bring ID, such as a passport or driving licence.

FAQ

5

FAQ 5

How long should I allow for an initial meeting?

We recommend two hours.

FAQ

6

FAQ 6

Do I have to sign up to your services at an initial meeting?

No, you will have plenty of time to consider what we discuss before making any decisions.

FAQ

7

FAQ 7

How can I book an initial meeting?

Please call us on 01873 777180 in the first instance so that we can have an initial discussion beforehand to ensure we can help you.

FAQ

8

FAQ 8

Are you independent?

Yes, we are. This means that we have access to the entire market of financial products, so we can match you to the best solution to meet your needs.

FAQ

9

FAQ 9

Are you regulated?

Yes, we’re directly authorised by the Financial Conduct Authority (FCA). You can see our company listing under reference number: 480455 here.

FAQ

10

FAQ 10

Can you advise on Final Salary/Defined Benefit transfers?

Yes, we have two Pension Transfer Specialists on the team.

FAQ

11

FAQ 11

What happens if my financial planner is away on holiday?

We have two authorised financial planners so we’ll ensure that one is always available.

FAQ

12

FAQ 12

What do you charge for a financial plan?

A Lifetime Cashflow Model is £795, Financial advice fees are agreed and applied individually before we proceed through the six stages of financial planning. For more details, please see our ‘How we charge’ page.

FAQ

13

FAQ 13

Do you take a percentage of my investments or are your fees fixed?

Our fees are both fixed and based on a percentage of your investments. For more details, please see our ‘How we charge’ page.

FAQ

14

FAQ 14

Do you receive commission from providers?

No.

FAQ

15

FAQ 15

Do you charge VAT?

No, we apply fees to the implementation stage which is currently VAT exempt.

Client stories

We really do change people’s lives! Meet some of the clients who we’ve helped to enjoy their wealth over the years

Clive & Karen Seeley

We are delighted with the service provided by Andrew and his team. They listened to what our goals were and worked with us to provide a solution to achieve them. Andrew’s support and advice has ensured that we can now relax, enjoy our retirement and achieve those goals.

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Jeremy & Jayne Cooke

The model Andrew has provided allows us to have a choice with Jeremy’s pension. It provides funds in later life, but also allows us to have sufficient income while we are still young and fit enough to be able to do the things we want before Jeremy’s health deteriorates further.

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Jacqui Collins

Andrew completely changed the way I thought about planning for retirement. Without Andrew’s help and advice, I would probably have had to continue to work well beyond age 60. A year into retirement, my finances have worked out exactly as planned. I will always be grateful.

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Paul & Ruth Jeffries

After working hard for many years, we wanted a retirement that we could enjoy, not just ‘scrape through’. We needed to know there was still a future there to enjoy, and the plan that Andrew created for us has given us the financial security to retire with confidence.

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Graham and Sherill Worgan

On meeting Andrew for the first time we were extremely impressed by the considerable time he spent in determining and fully understanding our retirement needs and aspirations. This has contributed considerably to the enjoyable and secure retirement we have enjoyed since 2013.

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Bob and Judith Choppen

Andrew’s approach was different in that he spent a great deal of time with us understanding what we wanted to achieve from our total assets during retirement. We remain very happy and value his friendly nature and interest in our current needs.

Read more

Let’s talk

If you want to free yourself to enjoy your wealth, then get in touch using the details below or complete the form.